General FAQs

Are there professional standards for the coaching industry?

Yes, there is a code of ethics, core competencies, accreditation processes and an International Coach Federation (industry association) that promotes the advancement of coaches. To learn more about this, please visit the coach federation website.

How will I know you are the right coach for me?

During our initial conversations and/or discovery session, we will each identify if this is an appropriate fit. So, before you say "yes", you will have a sample of what the coaching experience will be like.

How do I get started in the coaching process?

If you are interested in beginning the coaching process, please contact me so we can schedule our initial discovery session to further explore the details of the coaching relationship.



What can I expect from you as my coach?

  1. Be a partner in bringing out the best, the deepest, and the truest in you

  2. Provide safety, encouragement and support; an environment in which you can relax and explore

  3. Respect the confidentiality of the agreements we make

  4. Expand your view of what is possible and promote discovery of new insights

  5. Give you input, straight feedback and operate as a sounding board

  6. Listen carefully to what you say and ask questions that increase awareness

  7. Be an on-going resource for you in accomplishing your intentions

What if I sign up for this and decide it is not right for me? Do you have a money back guarantee?

Yes. If within the first month of our relationship you show up to the calls and participate fully in the coaching process, you can simply let me know this is not working for you and I will completely refund your money. To honor the coaching agreement and the coaching process, if you sign up and do not show up for your coaching sessions, do not do the follow up work, etc, then we will not refund your money.

ADDITIONAL SUPPORT

Can I contact you in-between our scheduled coaching sessions?

Yes! In the event that you would like support on something that comes up in between our meetings, you can contact me via email.

How do I access the private coaching portal?

Click on the Client Login link in the navigational menu of the website. Then enter your assigned password.

I have a password that I use for most of my on-line accounts. Can I change the password you assigned to me?

No. Unfortunately, the system we have restricts us to generated passwords.

What if I forget or lose my password?

If you forgot your password, please email me and I will send it to you again.



FORMS, DOCUMENTS AND RESOURCES AVAILABLE

What makes up a "Welcome Packet" and what do I do with this?

A welcome packet consists of some basic forms, documents and resources that will help to get us started in the coaching process. By completing the information in the welcome packet, you are providing me with some helpful information, so that I know best how to support you, guide you and work together with you. It is customary for you to complete these items prior to our initial coaching session together.

SCHEDULING/RESCHEDULING APPOINTMENTS

What if I need to reschedule my appointment?

With at least a 24 hour notice, you can reschedule any appointment by contacting me personally.

How do I easily make my payments for my coaching services?

Each month you'll receive an invoice from my practice letting you know the amount committed to for that month. Please mail a check to the remit to address located right on the invoice.